Category Archives: Testimonials

I was very skeptical about hiring a company for the diminished value on my Toyota Camry.  Especially after several insurance agents told me it was not possible to get anything more than what the insurance company offered. After speaking with CCA, I decided to go ahead and hire Richard.  With almost $12,000 in damage, State… Read More

I am happy to report that I have settled my claim and received a check for $4,900 for an appraisal of $5,575 that you all wrote for me.  I am pleased with the results and have gone on to purchase a new car with my trade-in and settlement.  Your fee was money well-spent.Thank you. H…. Read More

I got a check today for $6,028.  Thanks for your help! Scott P. COLORADO SETTLED FULL $6028

To be perfectly honest, your company has greatly exceeded my expectations! Though we have not yet settled with the insurance company, I cannot imagine CCA doing more for us. Your customer service, timeliness and professionalism are all top notch!  Thanks so much for helping us with our claim! Chuck & Cathy R. OHIO

I have been very impressed with your company, and am very grateful that I was referred to you guys!  You are the utmost professionals, and I will be sure to pass on the recommendation.Sincerely, K.B.Griggs., Esq. GEORGIA SETTLED $4,187.50

It’s been awhile since I’ve contacted you but have been trying to handle this with the information you provided. Here’s a little background: We were asking for $5900 in diminished value on our MDX. This included the appraisal fee.  It took 4 letters, the last one to the guy above whomever we’d been dealing with…. Read More

I accepted $25,900 for the DV on my Audi R8 Spyder. Mario P. NEW JERSEY SETTLED $25,900

I just wanted to let you know the great news.  I sent off the last letter to Geico, we were on vacation and got our mail today and the check for the full asking amount was there!  We are thrilled and wanted to Thank You So Much! Pete & Kelly H. NEW YORK SETTLED $3,475

I just wanted to say Thank you for your service. Without your professional diminished value report, I’m sure the insurance company would’ve had the advantage. Your report and instructions kept the playing field level, easy, and honest. The insurance company hired their own 3rd party appraiser and both appraisals were comparative.  I ended up receiving…more… Read More

I would like to thank you and Collision Claim Associates for your extended help and services throughout my diminished value claim process.  I have settled with State Farm Insurance for the full amount of $4,950.00.  I received a check on Friday of last week.  Thanks a bunch Brian B. VERMONT SETTLED FULL $4,950

Just wanted to update you on our diminished value claim status.  To date, only one insurance company (Tennessee Farm Bureau) has accepted any portion of the liability for our accident.  They have accepted 50% of the total liability, and my insurance company is going through arbitration/litigation with two other companies to get the other 50%. … Read More

I just wanted to let you know that my claim has been settled with Allstate, I received the check yesterday. I received the full amount that was in the report. The only sticking point was getting them to pay your fee, which we negotiated on. They paid half of it. So I am very pleased,… Read More

I’m writing to thank you and your team for your service. I appreciate the information you provided me to collect the DV of my vehicle. As you stated in the information, the insurance company hired another appraisal and of course the value in his report was lower than the value in your report. I negotiated… Read More

I highly recommend Collision Claim Associates, Inc.  Collision Claim Associates is very professional, reliable and helpful.  I first hired Collision Claim Associates in 2009 after my wife’s car was rear-ended and the other driver’s insurance company was not offering enough for the diminished value damage to her car.  Relying on the Vehicle Valuation Appraisal Report… Read More

Dear Richard, I wanted to extend my heartfelt thanks to you and your wonderful team for helping me get top dollar for my vehicle’s diminished value.  It’s never easy when you get involved in a major accident the day after you bought your dream car. That’s what happened to me. My Pontiac Trans Am was… Read More

To Collision Claims, I wanted to say thanks for all of your help and assistance throughout the entire process.  I especially appreciated the availability of Rosemary and Richard and the patience to deal with every one of my questions and concerns. After an absurdly low diminished value estimate from the insurance company, $282.82, I contacted… Read More

Thank you, thank you, thank you!  Your service is amazing!!! Not only did you give me expert suggestions and advice in pursuing my diminished value claim, but you were prompt at every turn, attentive to all details, and invaluably helpful. At Collision Claims there was always a human voice within ready reach or a prompt… Read More

I was so impressed with Collision Claims that I had to write a testimonial.  I had a (6 year old) Acura TL that was in superb condition.  My insurance company wanted to repair the vehicle at a cost of almost $8000.  I wanted the car totaled but was getting nowhere.  I could not even get… Read More

AT-FAULT PERSON HAD MINIMUM COVERAGE OF ONLY $10,000. – I just wanted to take a few minutes to thank you for all of the help in settling my diminished value claim.  It was over a year ago that my new car was damaged.  With your help, I have successfully been able to negotiate a settlement… Read More

We just wanted to say THANK YOU for your work on our diminished value claim.  We wanted to share the outcome with you as it may assist you in helping a customer in a similar situation down the road.  As you will remember, our diminished value claim was a bit more tricky because we have… Read More

Mr. Hixenbaugh, Thank you for your efforts with our diminished value claim versus the insurance company. Your appraisal and the response letter was the catalyst to move the insurance company into serious negotiating. After sending your appraisal report, the insurance company doubled their initial offer and we accepted. David Mayo GEORGIA DIMINISHED VALUE SETTLED FOR $3800.00

You have helped me with my diminished value claim, and I say thank you.  I just received a call today agreeing to a drop of $15,500 in value, and a check is in the mail.  Please use me as a reference. Dave Carson FLORIDA DIMINISHED VALUE SETTLED FOR $15,500

I JUST WANT TO SAY THANK YOU FOR AN EXCELLENT SERVICE.  I cannot believe how long my insurance took to resolve my case, but with your help everything turned out great.  My Cayenne is perfect and I got more than expected for my diminished value.  I will be more than happy to refer your business… Read More

I finally resolved my DV claim with the insurance company. They agreed to pay me the full $5,700.00 indicated in your report. Thank you for all your help. I couldn’t have done this without your expert knowledge. The service you provide is top notch. The appraisers that were sent by the insurance company to inspect… Read More

Wow, What a service!!! Diminished Value Claims, most of us probably do not know it even exists, until we get a check in the mail from the insurance company, with little explanation.  I had heard a little about it, researched a bit and ran across your web-site.  Thank goodness for that. Richard, you and your… Read More

I want to sincerely thank you for the time and professional manner in which you conducted your business, we made a lot of believers out of some people who doubted I would get the proverbial “red cent” out of an insurance company.  You will be highly recommended by me in the future to anyone who… Read More

I’m sorry that it has taken a while to check back in, but please know that my claim was settled for the FULL amount of my report.  I was also reimbursed for the cost of the report.  My claim was with State Farm in Louisiana.  I just wanted to pass this along to you in… Read More

Hello Richard. I just wanted to let you know that thanks to your diminished value report, I received about three times what the insurance company originally offered. I want to thank you again for all your help, expertise and most I AM WRITING TO LET YOU KNOW THAT State Farm has Totaled our vehicle. We… Read More

I want to thank Collision Claim Associates for their help in getting me my diminished value claim accepted by my insurance on my FIRST contact with them!!!  I must admit that I had my reservations at first about using Collision Claims Associates.  However, when I first called CCA, the representative was very courteous and helpful. … Read More

Using Collision Claim Associates was on of the best decisions I’ve ever made.  The insurance company actually paid the full amount of Collision Claim’s estimate.  This service more than paid for itself.  I greatly appreciate all their help and professionalism.  Thanks so much! Al Fernety GEORGIA DIMINISHED VALUE SETTLED FOR $2,450

I am really sorry for the delay because I wanted to write you a thank-you note as soon as I got a check from the at-fault insurance for the exact amount that was quoted in your appraisal report.  As soon as I got your diminished value report package, I filed your appraisal report to the… Read More

Hello Richard. I just wanted to let you know that thanks to your diminished value report, I received about three times what the insurance company originally offered. I want to thank you again for all your help, expertise and most of all the information you gave me. An informed consumer is the only type that… Read More

Thanks so much for your excellent assistance in helping us recover the loss of value to our Ford Conversion Van. The whole process was easy, prompt and very professional to say the least. In the future I will highly recommend anybody I know to seek the services of Collision Claim Associates for assistance in appraisals and… Read More

Thank you. I agree with you 100% and am happy I got $3,000.00.  A’s for your service it is great and I will definitely tell people about it if any of my freinds/family are in the same situation. Brett Huffman NORTH CAROLINA DV CLAIM SETTLED FOR $3,000.00

I am writing you today to express my deep appreciation for your help with my Diminished Value Claim. I had never heard of this until my salesman mentioned it.  I then began my search for information in the internet regarding this. I came across Collision Claim Associates. Everything I read on their website was so… Read More

I thought you and your associates might be interested in hearing a success story that was brought about from your work. I purchased a diminished value report from Collision Claim Associates, Inc. to show the diminished value of my Jeep Cherokee Sport. I submitted the report to the lawyer who was defending (for the insurance company) the… Read More

Hi Richard. I am very pleased to let you know that the insurance company paid the full amount you determined in your diminished value analysis. They did send another estimator to make an appraisal and apparently agreed with your report. Thank you for your thorough report and assistance. William Moye NEW MEXICO DV CLAIM SETTLED FOR $3,250.00

Hello Richard, We have reached a settlement on our loss. The information from you was very helpful. The insurance company took it very much into consideration. Thank you. Dwayne Owens CALIFORNIA DV CLAIM SETTLED ON THE BASIS OF OUR ADVICE ALONE

I just wanted to let you know that the vehicle valuation report you prepared helped me recover an additional $900.00 from State Farm. I appreciate your service. Gerald Shaw TEXAS TOTAL LOSS VALUATION – Settled for $900.00 more than the insurance company offered

Just wanted to let you know that my diminished value claim was settled last week. I really appreciate your thorough report. By including your credentials, you helped me with my negotiations, as the insurance company could not reasonably discount your findings. Initially, I was very reluctant to spend the money for the diminished value report… Read More

I have mentioned your company to several people (since my accident) because you actually helped me decide how to approach the whole matter with the insurance company.  I also knew that if it came down to “push vs. shove” you were there and I ABSOLUTELY would have used your services.  You really know your stuff! … Read More

Thank you for your honest reply.  It is probably not worth pursuing a claim in this case.  It’s not often that a firm will take time to give an honest answer when they do not stand to gain anything.  I appreciate this. Michael Taylor ALABAMA FREE CLAIM REVIEW – Minimal DV Claim

It took seven months, four letters, and several phone calls to get State Farm to seriously negotiate my claim.  However, I got my money’s worth and then some from Collision Claim Associates throughout the process.  Thanks to Collision Claim’s appraisal and advice, State Farm’s reimbursement went from an initial offer of less than $200 to… Read More

I want to thank you.  I received 100% of the claim that I filed with my insurance company.  I followed your instructions and received a certified check for the ENTIRE amount of your appraisal- no questions asked.  The relatively small investment I made in your services resulted in a 549% return in the form of… Read More

I appreciate the work your company has done and the follow-up.  I’m glad to report that the Insurance Company has agreed to settle the Diminished Value claim for the full amount that your Appraiser’s report showed ($3,875). Although the Insurance Company did not pay for the appraisal fee, they had made me aware of this… Read More

I JUST WANTED TO THANK ALL OF YOU AT Collision Claim Associates.  We just received a check from the insurance company for $3,600.  While it was not all of our claim, it was most of it, and we would not have been able to ask for any reimbursement without your help.  (And the only reason it… Read More

Just a quick note to say thanks and bring you up to date.  We followed the instructions, and I’m happy to report that we have received a check in the amount of $5,595.  It took quite a while to settle, but that was mostly our fault (we really took our time).  Our original demand was… Read More

Hey, just wanted to let you know that on late Wednesday afternoon my car was finally totaled.  I was able to get $18,632 from the settlement.  They included the tax and valued the car for the purpose of the settlement at $17,700 versus the “used” value of the car.  Everything worked out wonderfully and I… Read More

I am happy to report that after extensive negotiations and an initial offer by Progressive Insurance of $200 for my Diminished Value Claim, Progressive has paid $2,000 for my Diminished Value Claim.  That is ten times the amount of their initial offer. Your support and insight has been of inestimable value.  I would not have… Read More

Mission accomplished 6 months, 6 letters, and a few phone calls later, then $5,000 in my bank account thanks to Collision Claim Associates Inc.!!  Thank you so much for your time, direction and most of all you patience with me.  I am another satisfied customer to add to your list.  Wow! What a ride the… Read More