Category Archives: Testimonials

My thanks to you for all your help.  In the attachment you can see that Zurich American Insurance Co. is paying me entirely for your estimate of the diminished value and the cost of your service.  What a deal  and on the first request with no hassle! Collision Claim Associates made this really easy for… Read More

Thanks for the report and advice.  I submitted a formal request to EMC Insurance for diminished value compensation.  Recall that when I asked verbally, the insurance agent said that they do not pay for diminished value in states that do not mandate it so they would not honor my claim. The same agent called me… Read More

Just a note to say thanks, Allstate played crazy for a month or two but with your information, I had an answer for their every question.  They paid the full amount of the diminished value claim; I absorbed the initial fee for the evaluation.  I was going to have an inspection done anyway for my… Read More

I just wanted to say thank you for your help with my Diminished Value claim.  I settled with the insurance company for nearly 3 times their initial offer.  Your explanation of your services and on what to expect from the insurance company was extremely helpful.  Too many times good service goes unnoticed and I wanted… Read More

I’d like to thank you sincerely for your outstanding patience in assisting me.  Through your continual knowledge, awareness of the situation and perseverance we finally settled today with the defendants insurance company. As a result of your appraisal and explicate report we were able to refuse an offer of $3,000 for diminished value and agree… Read More

I just wanted to let you all know that I received a call today from the lady at Farm Bureau.  The first response letter that they sent back to me only offered me $215 for my loss.  I laughed at them. So, after many letters and threats she finally agreed to settle.  I am meeting… Read More

Thank you for your expertise and guidance through my diminished value claim. On a snowy road back in March of 2006, a hurried driver slid out of control and hit my car and two others.  I had only had my brand new car for 7 months. The car was repaired (almost $8,000 worth of repairs!)… Read More

I had over $12K in damages and my insurance company offered me only $1,200 for the diminished value.  After hiring Collision Claims they came back at $3,995.  I sent over the claim with a demand letter. My insurance company hired an independent company and the came back at $3,800.  I was then offered an average… Read More

Just wanted to let you know that I’ve settled with Nationwide for the amount of $1,800.  Thank you for all the time you and your company put into my case.  I will recommend your company to friends and family who have a diminished value claim and need guidance, you did a great job assisting me. … Read More

Thought that I’d send you a quick note that I was at long last able to pull a representative Diminished Valuation settlement from the good folks at State Farm Insurance! From the time they sent me their low ball DV settlement check of $757, through final settlement (which is over seven times their first try). … Read More

Thank you again for all of your help with our claim.  Lizzie and I are very pleased with the level of service the You and your company provided to us.  Professionalism and Efficiency are 2 words that come to mind when I think of our experience with your service.  I don’t want to forget Kindness… Read More

State Farm offered $2,500 to start with in November.  After I rejected that offer, State Farm upped the offer to $4,500.  At that time, I told State Farm that I had sent them a comprehensive report of diminished value of the car from Collision Claims.  I told State Farm, that I wanted the $7,500 that… Read More

I just wanted to drop you a note of thanks for a service well done.  When I received a check from my insurance company for $46.92 for diminished value my first impression was complete disbelief.  I had purchased the used vehicle less than six months ago for $14,000, and had sustained over $5,000 in damages. … Read More

I just wanted to thank you for all your help with my diminishment of value claim on the Chevy Tahoe Z71.  You will be happy to know that I received $3,000 from the other party’s insurance.  Thank you so much for expert guidance and to all your staff for their excellence in helping me.  Thanks… Read More

When my Z06 Corvette sustained more than $13K in damages and the party at fault’s insurance company offered me $800 in diminished value, Collision Claims came to the rescue.  They appraised my car and walked me through the process of taking the insurance company on to obtain a fair settlement.  A few short weeks later… Read More

Thank you for providing such a valuable service to your clients.  Had I not contacted you I would have never received the $2,000 settlement on my diminished value claim.  Your staff made the process as simple as possible for me, and provided prompt 5-star customer service the entire way.  These guys are for real, and… Read More

After my insurance company reviewed the 6 pages of damage and diminished value, plus the demand to total my truck, they did Total it.  I want to thank you for the great work you did on my behalf.  Your sense of urgency and making the problem yours, plus all the great tips on pushing for… Read More

Collision Claim Associates expertise and perseverance resulted in nearly quadrupling the diminished value payment from my insurance company.  From first appraisal, all the way through arbitration, it was a fight to the finish and I could not have done it without Collision Claims.  They were always there, in close contact with me, in my effort… Read More

Thank you to you and your company for all of your help!  I was able to settle with State Farm for $3,500!!  Much more than I expected and I know I would not have been able to come anywhere close to that amount to that amount if it wasn’t for your assistance.  I really appreciate… Read More

A guy ran a red light and broadsided my brand new $36k truck.  Luckily no one was hurt but I was still devastated by the damage done to my pride and joy that I had worked so hard to get.  Fortunately the guy was insured and while my truck was in the shop a coworker… Read More

I recently finished doing business with you all.  Thanks so much for making the process so much easier.  The appraised diminished value was $3,775 and the insurance came back and said that the 17C formula said I should get $2,500.  Because of the information I learned from you guys, I told him the 17C formula… Read More

I am happy to inform you that I have further discussed with St. Pauls and settled this claim for $4,400.  I have also received the cheque against this amount.  It was a great help and directions from your end which has made this claim a successful one.  I appreciate the help you have done in… Read More

I wanted to thank you for your help with my diminished value claim.  I have decided to accept Allstate’s latest offer of $4,590 for diminished value compensation.  I was successful in getting $2,100 more in DV compensation than originally offered by Allstate, thanks to your DV report and assistance.  Sincerely, Chad Norman GEORGIA DIMINISHED VALUE… Read More

Just a note to let you know I received the check from the insurance company to satisfy my diminished value claim.  It certainly paid off involving your company in negotiating a diminished value that seemed more in line than the amount the insurance company first offered.  I will definitely refer you to anyone I know… Read More

I am writing as another satisfied customer of Collision Claim Associates.  I have to admit I was somewhat skeptical when you told me you thought you could get me anywhere from 2 to 10 times the original payment of $480 for the diminished value of my vehicle.  Well, you did just that –  they have… Read More

Having an auto accident is a traumatic experience.  Then dealing with the insurance company makes you feel damaged a second time.  They hold all the cards.  They deal with this daily and their job is not to treat you fair.  In the words of one former agent I spoke with their job is “to keep… Read More

Dear Richard, we received payment for $760.00 from Eire Ins. group.  They said that they did not pay diminished value claims.  Guess what, the magistrate said that they would and they did. Thank you. Russell Delozier WEST VIRGINIA Our DV report was admitted as evidence in small claims court. Awarded $760.00.

I want to express my appreciation for your help in pursuing my diminished value claim against the auto liability insurer who insured the party responsible for my vehicle’s damage.  As the result of the collision, my automobile sustained almost $11,000 in repair cost.  You reviewed the repairs to my vehicle and gave me a report… Read More

I would like to thank you for your help in providing a diminished value report, it helped tremendously in settling my claim for my loss.  I thought I would let you know that I settled for $5,000, which was only $2,500 under your initial evaluation.  Thanks again, Kyle Hart NORTH CAROLINA DIMINISHED VALUE SETTLED FOR… Read More

Atlantic Mutual has settled my claim for $3,022, which I have obviously accepted.  This quick and positive disposition of this matter is undoubtedly a direct result of your professional advice and direction.  Thank you for your help, and I will most assuredly recommend you and your company to anyone I know who might need your… Read More

I wanted to let you know that I received your appraisal report from you on April 19th and submitted it to the at fault Insurance Company on April 20th.  Because of your expertise in handling this type of service to the public with such ease, I have heard back from them already in order to… Read More

I knew my vehicle had suffered inherent diminished value and that I was entitled to a benefit.  I’m the kind of person who has trouble asking for what is rightfully his.  Knowing that Collision Claim Associates was there to support me gave me extra confidence and I was able to easily negotiate a settlement of… Read More

GEICO and I reached settlement on my diminished value claim for $5,250. If you recall CCA reported a Diminished Value  appraisal of $6.150. I am pleased with the results and this amount of settlement would not have been possible without your organization’s professional assistance. Your advice and guidance  was timely, sound and persuasive greatly aiding… Read More

Dear Collision Claims: We just received a check from State Farm for the full amount of the appraised diminished value of our car plus reimbursement for the fee paid to Collision Claims.  We feel that we received excellent service and guidance from your company.  Thank you very much. Tom Ranz Kentucky Diminished Value Claim Settled… Read More

I want to thank you and your organization for the assistance in presenting my claim for diminished values as compensation for the damage to my Ford Edge. I settled with State Farm for $4,000.00 which I considered reasonable due to the fact that my Edge still had over 2 years and 30,000 miles still covered… Read More

I just received my diminished value check in the mail from Allstate in the amount of $2200! This is $1800 more than what I initially got out of them. Thanks so much! Thad Anglin GEORGIA SETTLED DV CLAIM $2200

I just FINALLY received my check from Progressive.  I wanted to thank you guys for all of your help.  I can’t count the number of times I talked to Rosemary on the phone with her coaching me on what to say to the insurance adjuster and how to hold my ground.  It was a long… Read More

I would like to thank you and the team at Collision Claims for your very professional service.  My Toyota Camry was less than one year old when it sustained over $10,000 of damage in an accident.  I submitted a diminished value claim to the self-insured trucking company that was responsible for the damage.  They paid… Read More

In December, I was hit head-on by a postal truck.  Remarkably, no one was hurt, and my car wasn’t totaled, although it had nearly 9500 worth of damage.  When we picked up the car, it looked fine, but we were concerned that the repairs were done correctly, and we were also concerned about the diminished… Read More

I just wanted to say thank you.  Your top-notch patience was extremely helpful in helping me complete my diminished value claim against a difficult insurance company.  I sincerely appreciate your hard work and diligence.  Thanks again, Chris Fink FLORIDA SETTLED DV CLAIM $2700

I just wanted to say thank you for your work on my diminished value claim.  As you may remember, at no fault of my own I was recently participant to an accident involving my BMW.  The damages totaled $12,000.  Although the car was repaired flawlessly and to my complete satisfaction; it nevertheless suffered a great… Read More

I highly recommend Collision Claim Associates for determining diminished value of my truck.  The other party who was responsible was insured with Geico.   Their offer for diminished value was $1320.00.  I used Collision Claim Associates to get an independent diminished value of my truck.  Richard Hixenbaugh of Collision Claim Associates freely gave me additional advice… Read More

I was just emailing to let you know that I have received payment on my claim.  State Farm paid $3000.00.  (They did argue the cost of the appraisal fee, but they ended up paying that as well.) Thank you so much for your report.  It was much more than I expected.  I think the content… Read More

It all started with a check from State Farm for $575 labeled for “DV”  and was sent along with the check for our Highlander repair after our accident.  Not really knowing what this was for, I called the insurance company who quickly told me I could cash the check, it was mine to keep.  I… Read More

My Porsche was hit by an uninsured motorist in November of 2008.  The damage was about $12,000 in repairs.  I was encouraged by friends to submit a “Diminished Value” claim against my own insurance company, USAA.  USAA was only willing to give me approximately $1600.  Richard from Collision Claim Assoc., after inspecting my car and… Read More

I wanted to thank you and Collision Claim Associates, Inc. for aiding me in my claim.  Following submittal of the appraisal and letter, I received a check in about a week for the full amount. Regards- Keith Lyles TEXAS CLAIM SETTLED FOR FULL AMOUNT $2950

Collision Claim Associates, Inc. was immensely helpful to me in my Diminished Value Claim.  It took approximately 5 months of letters and phone conversations to obtain satisfaction.  Your company was there for me every step of the way when needed.  I was given the confidence to continue pursuing my objective.  The offer went from $998… Read More

Thank you very much for the support, service, and advice.  I sincerely did not think I would get a penny from Allied Insurance since both Allied (the at-fault insurer) and my insurance company (21st Century) kept telling me that I had no recourse for diminished value of my repaired Lexus.  I knew the car lost… Read More

I just wanted to say thank you to you and your entire team for all the help you provided us in our diminished value claim. The process went relatively smoothly and in the end we accepted a $3000.00 settlement with the insurance company. I am certain I could not have done this without your support… Read More

Without a doubt your work allowed me to maximize the damage award I received, and for that you have my total gratitude and appreciation.  I will most certainly refer you to any of my friends and relatives who need this kind of help in the future.  With kind regards and reiterated thanks.  I.S. WASHINGTON, DC… Read More